FAQ

Creating your Inmerion Casino account is a straightforward process that takes just a few minutes. Start by clicking the "Sign Up" button on our homepage and fill out the registration form with your basic information, including your email address, preferred username, and a secure password. Make sure to use a valid email address as you'll need to verify it to activate your account.After completing the initial registration, you'll receive a confirmation email with a verification link. Click this link to activate your account and gain full access to our gaming platform. Once verified, you can log in and start exploring our extensive game library, claim your welcome bonus, and make your first deposit using any of our supported cryptocurrencies.Remember to keep your login credentials secure and never share them with anyone. If you encounter any issues during registration, our customer support team is available 24/7 through live chat to assist you with the process.

New players at Inmerion Casino can choose between two exciting welcome offers designed to maximize your initial gaming experience. Our standard welcome package offers an incredible 500% bonus plus 400 free spins on your first deposit of $15 or more. This bonus is automatically credited to your account, making it easy to start playing with extra funds right away.For high-roller players, we offer an exclusive VIP welcome package worth up to $60,000 for deposits of $2,000 or more. This premium offer is also automatically credited and provides substantial bonus funds to explore our extensive game collection. Both bonuses come with specific terms and conditions, including wagering requirements that must be met before withdrawing bonus winnings.Additionally, all players can take advantage of our daily 20% cashback offer, which provides ongoing value beyond the initial welcome bonus. This cashback is calculated on your net losses and helps extend your gaming sessions while reducing the impact of unlucky streaks.

Currently, Inmerion Casino focuses on providing substantial value through our deposit-based welcome bonuses rather than offering no deposit bonus codes. Our 500% welcome bonus with 400 free spins provides exceptional value for a minimal $15 deposit, making it accessible to players with various budget levels.While we don't offer traditional no deposit bonuses, our daily 20% cashback program provides ongoing value that can help offset losses and extend your playing time. This cashback system essentially acts as a safety net, returning a portion of your losses automatically without requiring any special codes or complicated claiming processes.We regularly review our promotional offerings and may introduce no deposit promotions during special events or seasonal campaigns. To stay updated on any new bonus opportunities, we recommend subscribing to our newsletter or following our announcements on the platform. Our support team can also notify you of any upcoming promotional changes.

Inmerion Casino operates exclusively with cryptocurrency payments, offering seven major digital currencies for deposits and withdrawals. We accept Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Tether (USDT), and Tron (TRX). This crypto-only approach ensures fast, secure, and private transactions while keeping fees minimal.Cryptocurrency payments typically process much faster than traditional banking methods, with most deposits appearing in your account within minutes of blockchain confirmation. Withdrawals are also processed quickly, usually within 24 hours, depending on network congestion and the specific cryptocurrency used.If you're new to cryptocurrency, don't worry – the process is simpler than it might seem. You'll need a digital wallet that supports your chosen cryptocurrency, which you can obtain from various reputable providers. Our support team can provide guidance on wallet selection and the deposit process if you need assistance getting started with crypto payments.

Wagering requirements determine how much you need to bet before you can withdraw bonus funds or winnings from promotional offers. At Inmerion Casino, these requirements vary depending on the specific bonus you've claimed. For example, if you receive a $100 bonus with a 30x wagering requirement, you'll need to wager $3,000 in total bets before the bonus funds become withdrawable.Different games contribute varying percentages toward meeting wagering requirements. Slots typically contribute 100% of each bet, while table games like blackjack or roulette may contribute less – often around 10-20% per bet. This means slots are generally the most efficient way to clear wagering requirements, though you can still enjoy other games if you prefer.It's important to check the specific terms for each bonus, as requirements can differ between welcome offers, reload bonuses, and free spin promotions. You can always view your current wagering progress in your account dashboard, and our support team can explain any specific requirements if you need clarification.

Yes, Inmerion Casino is fully optimized for mobile gaming across all devices and operating systems. Our platform uses responsive web design, meaning you can access the full casino experience directly through your mobile browser without downloading any apps. Whether you're using an iPhone, Android device, tablet, or any other mobile device, you'll enjoy seamless gameplay and full functionality.The mobile version includes all the same features as the desktop site, including account management, deposits, withdrawals, bonus claims, and customer support access. Our game library is fully compatible with mobile devices, so you can enjoy slots, table games, and live dealer options with the same high-quality graphics and smooth performance you expect.Mobile performance is optimized for various internet connection speeds, ensuring stable gameplay whether you're on WiFi or using mobile data. The interface is touch-friendly with intuitive navigation, making it easy to find your favorite games and manage your account while on the go.

Inmerion Casino partners with over 40 leading game providers to offer one of the most diverse gaming libraries in the industry. Our portfolio includes top-tier developers like Pragmatic Play, Evolution Gaming, Betsoft, Big Time Gaming, and Yggdrasil, ensuring high-quality graphics, engaging gameplay, and fair outcomes across all games.You'll find popular slot titles from providers like PG Soft, Hacksaw Gaming, and Thunderkick, alongside classic table games and innovative live dealer experiences from Evolution Gaming and Ezugi. We also feature games from specialized providers like Endorphina, Booming Games, and Spinomenal, offering unique themes and gameplay mechanics you won't find everywhere.Our game selection includes thousands of slots with various themes, volatility levels, and bonus features, plus comprehensive table game options including multiple blackjack and roulette variants. The live dealer section provides real-time gaming with professional dealers, creating an authentic casino atmosphere from your device. All games are regularly tested for fairness and use certified random number generators.

Inmerion Casino offers multiple convenient ways to reach our customer support team whenever you need assistance. Our primary support channel is live chat, available 24/7 directly through the website. Simply click the chat icon, and you'll be connected with a knowledgeable support representative who can help resolve your questions or concerns in real-time.For more detailed inquiries or issues that require documentation, you can email us at support@inmerioncasino.com. Our email support team typically responds within a few hours and can handle complex account issues, technical problems, or detailed bonus questions. When emailing, include your username and a clear description of your issue for the fastest resolution.Our support team is trained to handle all aspects of your gaming experience, from account setup and payment processing to game rules and bonus terms. Whether you're a new player needing guidance or an experienced user with specific technical questions, our team is equipped to provide professional, friendly assistance in a timely manner.

Account verification at Inmerion Casino is designed to ensure security and comply with regulatory requirements while keeping the process as simple as possible. Initially, you can start playing immediately after email verification, but full account verification may be required for larger withdrawals or if triggered by our security systems.The verification process typically involves providing a government-issued photo ID (passport, driver's license, or national ID card) and proof of address (utility bill or bank statement) dated within the last three months. All documents should be clear, unedited photos or scans showing all four corners and readable text. Our team reviews submissions quickly, usually within 24-48 hours.During the verification period, you can continue playing normally, but withdrawal processing may be delayed until verification is complete. We understand this process can seem inconvenient, but it's essential for protecting your account and ensuring secure transactions. Our support team can guide you through any verification requirements and help resolve any document-related questions.

If you encounter technical problems while playing at Inmerion Casino, start with basic troubleshooting steps that resolve most common issues. Refresh your browser, clear your cache and cookies, or try switching to a different browser or device. Many temporary glitches are resolved through these simple steps, especially connection-related problems.For persistent issues like games not loading, deposit problems, or account access difficulties, contact our support team immediately through live chat or email. Provide specific details about the problem, including the game you were playing, any error messages received, your device type, and browser information. Screenshots can be extremely helpful for our technical team to diagnose the issue quickly.Our technical support team monitors platform performance continuously and can quickly identify whether issues are widespread or isolated to your specific situation. If there's a known issue affecting multiple players, we'll provide updates and estimated resolution times. For individual account problems, we typically resolve issues within hours of receiving your support request.

Inmerion Casino is committed to promoting responsible gambling practices and providing tools to help players maintain control over their gaming activities. We offer various self-management tools including deposit limits, session time limits, and cooling-off periods that you can set in your account settings. These tools help you stay within your intended spending and time boundaries.If you feel you need a break from gambling, we provide temporary self-exclusion options ranging from 24 hours to several months. During self-exclusion periods, you won't be able to access your account or receive promotional materials. For players who need permanent exclusion, we can permanently close accounts upon request with no option for reactivation.We also provide information and links to professional gambling addiction resources and support organizations. Our customer support team is trained to recognize signs of problem gambling and can provide guidance on available resources. Remember that gambling should always be entertainment, never a way to solve financial problems or emotional issues.

Inmerion Casino employs industry-leading security measures to protect all player information and transactions. We use advanced SSL encryption technology to secure all data transmitted between your device and our servers, ensuring that personal details, account information, and cryptocurrency transactions remain completely private and protected from unauthorized access.Our platform undergoes regular security audits and penetration testing to identify and address any potential vulnerabilities. We maintain strict data protection protocols and never share player information with third parties except as required by law or regulation. All cryptocurrency transactions are processed through secure blockchain networks, providing additional layers of security and transparency.Your account is further protected by secure login systems and optional two-factor authentication. We recommend using strong, unique passwords and enabling all available security features. Our security team monitors for suspicious activity 24/7 and will alert you to any unusual account access attempts or transactions that don't match your normal patterns.